Frequently Asked Questions
Everything you need to know about lighting up your home with Litehouse.
What is the average shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do your products come with a warranty?
Yes, all Litehouse fixtures and bulbs are covered by a 2-year limited warranty that protects against manufacturing defects and electrical failures.
What is your return policy for home decor items?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your LED bulbs compatible with dimmer switches?
The majority of our LED products are dimmable. Please check the 'Technical Specifications' section on the specific product page to ensure compatibility with your home's dimming system.
How do I track my delivery?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer professional installation services?
While we do not provide direct installation, all our products include comprehensive step-by-step guides. For hardwired fixtures, we recommend consulting a licensed electrician.